Leadership is the ability to influence, motivate and enable others to contribute towards the effectiveness of the organisations of which they are members.
1. Who are the leaders in the case ？ what are their leadership styles？
Case 1: Janet finally broke the awkward moment, ‘Well, George, in consulting you need to think on your feet, you need to make sense of information very quickly. I guess we thought you were a little more extroverted.
Characteristic：people-oriented style, helps relieve embarrassment and shows concern for employees.
Case 2: “Daniel and Janet stared at him inquisitively. Janet finally broke the awkward moment”. Daniel is only in the case to specify the time and view the results collected by each member. No action was taken in the face of George’s awkward situation.
Characteristic：Task-oriented leadership, Only cares about the quality and performance of employees within a set time limit.
2. Does George exhibit any leadership traits/potential?
George has three leadership traits/potential：drive，self-concept and emotional intelligence
Drive：George has an intrinsic drive to pursue his goals，He says “it’s not the money that attracts him, It is interesting projects with great people.”（intrinsic motivation to pursue his goals)
Self-concept：George has a positive self-assessment of himself, believes he can work in a great team and will have ample opportunities to contribute creative and innovative ideas.
leadership potential：George has emotional intelligence, he knows how to self-regulate his emotions and understand.George felt upset and anxious because of something that happened in the company, so he went to her good friend Anna to talk to her.（reached self-regulation and understanding）
3. Using relevant theories, recommend how the leaders in the case can improve their
leadership skills further ？
Case 1: Janet had gone through his report paragraph by paragraph, criticising everything, including all of his ideas. The report had been ripped to shreds. ‘Hopefully, we’ll have something useful to present on Monday’, her email concluded.
Characteristic：Unstable emotional intelligence, Lack of integrity
Recommendation: Not Giving new employees a unreal vision, more communications with employees
Case 2: In a calm but very firm voice, Harry said: ‘George, I am sorry to say, but you have to integrate yourself more into the culture. Most of the office members have been working together for many years now, we are very used to each other, and we expect cohesive consensus. We have so much experience, and we are experts in this field, so we just expect you to listen carefully. Otherwise this will get very difficult for all of us.’
Characteristic：strong Personality, Integrity and Self-concept, but weak Emotional intelligence and Knowledge of business
Recommendation: Improve self-skills, go to a higher position, organize speeches to make people more acceptable