EHR Project Implementation Phase III, Steps 6 & 7 due TUE mid-night
Step 6: Continues feedback on EHR use, focus problems and solutions. This can be done through satisfaction surveys seeking views and comments.
Few guidelines are:
• Define the goal of feedback.
• Choose the right technique – online (e.g., Survey Monkey)
• Make it simple – few questions (3-5 questions)
• Be specific in seeking the feedback.
• Ask for feedback often.
• Follow the feedback and recommendations.
Resources
Health Information Management: Concepts, Principles and Practice. 6th Ed: Chapter 26 – Project Management; pgs. 845-880.
Physician feedback key to EHR Usability Improvements https://ehrintelligence.com/news/physician-feedback-key-to-ehr-usability-improvements
Top Ten Survey Tools https://www.capterra.com/sem-compare/survey-software?utm_source=bing&utm_medium=cpc
Step 7: Depute a person responsible for planning, implementing, and evaluating change and recognize why individuals resist change and how to overcome them.
Develop an ad for hiring such professional with these qualifications.
• Educational qualification: Master’s degree in Health Informatics or Health Information Management.
• Certification:
o AHIMA Certifications (www.ahima.org):
RHIA (Registered Health Information Administrator
CPHI (Certified Professional in Health Informatics)
o HIMSS Certification (www.himss.org):
CPHIMS (Certified Professional in Health Information and Management Systems).
• Experience: 3-5 years in Information Technology in healthcare settings.
Resources:
Health Information Management: Concepts, Principles and Practice. 6th Ed: Chapter 26 – Project Management; pgs. 845-880.
www.indeed.com and search for Health Informatics professional and note the qualifications and experience required for the jobs.
Health informatics Specialist https://www.indeed.com/jobs?q=health%20informatics&l=US&advn=9204167268640757&vjk=6c5d692001b1a2d9
Manager Health Informatics
https://www.indeed.com/jobs?q=health%20informatics&l=US&start=10&vjk=e44329e6d0e6b138
Health Informatics Specialist: https://www.indeed.com/jobs?q=health%20informatics&l=US&start=10&vjk=d2198af0f4d6a446
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