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Operational Excellence

Individual Effort Only!

APA format is required. References should be listed immediately after the question that is being answered. Each question lists a minimum number of unique scholarly references; the textbook is considered one unique reference (per question) regardless of how many times it is used. All references should be from the years 2007 to present day.

Review the rubric that will be used to evaluate this paper. All work must be completed individually.

1. Describe the foundation of Deming’s “14 Points.” Use at least two unique references. Length: 4-5 paragraphs.

2. Read the case: Katz Carpeting, available in the Operations Management textbook, Chapter 7. If production of standards and specials is separated, how different will JIT implementation be for production of the different products? Explain what would be needed in JIT implantation for both products. Use at least two unique references. Length: 4-5 paragraphs.

3. Describe the two aspects to implementing the six-sigma concept. Use at least two unique references. Length: 4-5 paragraphs.

4. Describe the ten guidelines for selecting forecasting software. Use at least two unique references. Length: 4-5 paragraphs.

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