

3IM001 Business Decision Making Resources
PROBLEM SOLVING
• Bovee, CL., and Thill, JV., (2000) Business communication today, 10th edn. New Jersey: Pearson Education Ltd.
• Hartley, P., and Bruckmann, CG., (2002) Business Communication. London: Routledge
• Martin, J., and Bell, R. (2006). B822 Book 2 – Managing Problems Creatively. Milton Keynes: The Open University
• Whetten, D.A. and Cameron, K.S. (2007) Developing Management skills, Pearson education
BUSINESS COMMUNICATION
• Armstrong, M, (1999) Managing Activities, CIPD
• Bovee, CL., and Thill, JV., (2000) Business communication today, 10th edn. New Jersey: Pearson Education Ltd.
• Coupland-Simth, D., Mansell and Stimpson (2009) AQA Business Studies. Cheltenham: Nelson Thornes
• Greenberg, J. and Baron, Robert A. (2003) Behaviour in Organisations, PHIPE Prentice Hall
• Hartley, P., and Bruckmann, CG., (2002) Business Communication. London: Routledge
• Pettinger, R. (2007) Introduction to Management 4th edn. Basingstoke: Palgrave Macmillan
• Whetten, D.A. and Cameron, K.S. (2011) Developing Management skills, Pearson education
DECISION MAKING
• Bovee, CL., and Thill, JV., (2000) Business communication today, 10th edn. New Jersey: Pearson Education Ltd.
• Coupland-Simth, D., Mansell and Stimpson (2009) AQA Business Studies. Cheltenham: Nelson Thornes
• Hartley, P., and Bruckmann, CG., (2002) Business Communication. London: Routledge
• Lee, D., Newman, P., and Price, R., (1999) Decision making in Organisations. Harlow: Pearson Education Ltd.
• Pettinger, R. (2007) Introduction to Management 4th edn. Basingstoke: Palgrave Macmillan
• Teale, M., Dispenza, V., Flynn, J., and Currie, D., (2003) Management decision-making: Towards and integrative approach. Harlow: Prentice Hall
INFORMATIONS SYSTEMS (all books available online)
Valacich (2015) Bocij (2015) Beynon-Davies (2013) Curtis (2005) Chaffey (2004) Laudon and Traver (2014) Chaffey (2013) Chesney, Reynolds, and Stair (2015)
IT trends 37-41 6-15, 309-312
Information systems 54-51 233, 246-256 26-34, (MIS), 243-247 (DSS) 16-17
Business Intelligence 236-255 153-173 186-187 420-425 178,188, 307-308
Organisation decision making levels 80-83 18-19, 246 9-10 62-63
DIK/type of information 47-48 6010, 16-17, 27-30 72, 99-104 28-29, 35-39, 223-227
Visualisation of data 263-267
Value of data 1,10 12-15 197
Communication 10-11 81
Quality of data 11-14 84 20-23, 501-552 7
Decision making 18-19, 223-25 83-84, 46-47 5-9, 11-12 33-35, 78-80, 313-314, 364
Big data 23-24, 157-159 369, 420-426 174-178
Data protection/legal/ethical 370-373, 380-385 609-662, 621-629, 646 254, 533-570 198-202 22-23
Valacich, J. (2015), Information Systems Today: Managing in a Digital World, Global Edition, Pearson Education M.U.A.
Beynon-Davies, P. (2013), Business information systems, Palgrave Macmillan.
Bocij, P. (2015), Business information Systems: technology, development and management for the e-business, Pearson.
Laudon, K. and Traver, C. (2014), E-Commerce 2014, Global Edition, Pearson Education.
Chaffey, D. and Wood, S. (2004) Business Information Management: Improving Performance using Information Systems, Pearson Education.
Chaffey, D. (2013), E-Business and E-Commerce Management Dave Chaffey. Financial Times/ Prentice Hall – M.U.A.
Chesney, T., Reynolds, G. and Stair, R. (2015 Principles of Business Information Systems, Pearson Education