Assignment Paper

Topic is “passenger movement issue and how it affects passenger satisfaction” research focuses on “passenger traffic, what causes it, and what does it lead to?” How does it affect movemt inside airport and productivity? Articles relating to “what does passenger traffic cause inside airport (issues)” ex. Long ques, cancellation of flights, flight delays! Another article would relate to: “impact of passenger experience and revenue of airport” passenger disappointed in service so they look at other airports thus reducing the revenue! Also article about how does it affect the movement of passenger! How do airports handle passenger traffic? “Increase capacity?” Include intro, body, and research gap!